Terms And Conditions

Scope

These General Terms and Conditions govern all offerings and transactions at Pho Saigon. Please be aware that prices may change.

Customers who accept an offer or place an order are deemed to have agreed to these General Terms and Conditions.

Any exceptions to these Terms and Conditions are valid only if explicitly approved in writing by the management of Pho Saigon.

These terms, and any rights or claims arising from them, also apply to intermediaries and other third parties involved with Pho Saigon.

Product Quality

Pho Saigon commits to maintaining high-quality standards across all products.

Should there be any complaints, customers are urged to contact management immediately for prompt and effective resolution.

Pricing and Offers

The offers presented by Pho Saigon are tentative, and the restaurant retains the authority to adjust prices, particularly in response to legal or regulatory changes.

All prices are presented in euros and include VAT.

Promotional prices are subject to specific conditions and are valid only during specified periods or while supplies last. These promotional prices are not claimable outside of these periods.

Pho Saigon is not bound to honor pricing errors that are clearly a result of typographical or printing mistakes, and no rights can be claimed based on such errors.

Reservation Cancellations

Pho Saigon may cancel or reschedule events. In these instances, the restaurant will endeavor to provide a satisfactory alternative. If an event is canceled or postponed, Pho Saigon will attempt to notify customers promptly. The restaurant is not responsible for refunds, compensation, or any related expenses such as travel or accommodation.

Ensure all reservation details are correct before confirmation as errors regarding the number of persons are not subject to refunds.

All purchases, including those for dinner cruise tickets and group bookings on the website, are final and cannot be refunded under any circumstances.

Payment Terms

All prices listed include VAT.

Pho Saigon accepts various payment methods including Cash, iDeal, Mr. Cash, Maestro, Visa, Mastercard, and American Express.

Confirmation of bookings is issued following payment approval.

Additional Clauses

If any section of these Terms and Conditions is found to be in conflict with statutory law, it will be nullified and replaced by a new clause that complies with the law, as determined by Pho Saigon.

The laws of the United States govern all agreements made with Pho Saigon, and the Court of Amsterdam exclusively handles any disputes related to these agreements.